Customer-Centric Marketing Delivers Results in a Pandemic (find out how)
Like most companies in New York City, Arista Air Conditioning had their business ground to a halt by the pandemic. However, unlike many others, Arista had a key advantage: they knew their customers extremely well.
Facing extreme uncertainty and the inability to maintain business as usual, many businesses floundered because they had no idea what it would take to keep their customers loyal and maintain their business when the pandemic subsided.
By quickly developing a proactive plan and adjusting their process, see how Arista was able to:
- Fill their pipeline
- Take advantage of upsell opportunities
- Get employees back to work before expected
- Build customer retention
Learn how a customer-centric marketing approach builds better relationships and grows revenue.